Voice Systems

Your company's telecommunications is the single most important aspect of your business.  How your business communicates with your customers is how business gets done.

CDSCorp understand communication and how to integrate the modern office with modern methods of business.  VoIP is one of the single most important advancements in the IT industry. One of the last components of the old business model is unhooking for the local telecom.  Our system gives modern business the ability to cut the cord so to speak and unloosen your staff to work where they need to, where the work is. 

If your phone system goes down for even a few minutes, critical sales opportunities are lost and potential business opportunities are wasted. 

With our Managed Services system, we can add your voice product into our state of the art monitoring service along with desktops, network systems and servers. This insures that you will receive proper call connectivity, and functionality.

We offer 2 Telephone System Types

• Digital Phone System by ESI
• Hosted VoIP

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Digital Voice System

If you are using a local telephone service provider, such as AT&T or NuVox, then this system is the perfect on for you.  Full featured system includes standard what most other vendors will charge extra for.  We can interface with both CO lines and T1 lines. 

The phones are rugged and are simple to use, making this system the perfect fit in any small to medium office.  Some of the feature are:

• Voice Mail for all users
• Easy, one button Voice mail access for each user
• Simple to use and user friendly, employee confort
• CO and T1 support, excellent sound quality
• 3 different style digital phone to choose
• Analog support (Fax, Traditional phones)
• System wide Hold, Paging
• Programmable Feature Phone, 12, 24 or 48 key (above)
• 3 different Voice prompts for each user
• Music On-Hold
• Phones are of Solid construction, Quality feel, Durable

VoIP

By applying the same high availability of our email servers to our voice product, we can bring you the quality of telecomm, but at lower prices, and with features they only dream about.  Imagine all of your voice mail coming to your email box, so that while you or your sales staff are en-route to a sales meetings you can receive that VM on the road.  Or better,  why not have your cell phone ring just like your desktop phone, so you did not miss the call to start with. We offer some excellent features:

• SIP based phones, use anywhere
• Software or Hardware phone supported
• Multi Line automatically included so no missed calls
• Voice mail for each user
• Transfer calls from office to cell, and back to office
• Web based user configuration
• Multiple phone support (Office, Home Ofc, Cell)
• Centrally managed so service may be rerouted by us.
• Voice Mail system integrates with our Exchange Servers
• DID service
• Analog Device support
• Go and plug simplicity, POE capable

 

Which Voice product represents the best investment for your company?

Business owners want to take advantage of new technology, but frequently are not sure of the technology they are investing in. 

Will it last? Will it be enabling to their staff or just be one more problem and expense? Will the investment be worth it (ROI)?

Some great question to ask are:

• Are you installing new or replacing existing equipment?
• Do you have enough Internet bandwidth to support VoIP?
• How many users?
• How much call volume?
• What type of workforce are your users? Mobile? Call center?
• How tech savy are your users?

Hosted VoIP is a great product, but it fills a niche as does the traditional phone system.

 

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Strengths of a Digital System

• Reliable
• Built on years of infrastructure
• Uses reliable phone company technology
• Durable phones for all offices
• Uses existing wiring
• DID support
• Employee comfort
• Fit a diverse range of business, from business' small to large

Strengths of a Hosted VoIP

• Next Generation Tech
• Easily configuration by users
• Adaptable for next gen uses
• easily interfaces with email
• Multiple phones per user: Office, Home, 2nd office
• easily definable call trees
• Employees do not require actual handsets, can use Cell
• transfer calls from cell phone back to office extensions
• DID available
• Lower costs of ownership
• Less expensive to maintain
• Available support with MSA
• Compatible with Software based Phone solution
• Open standards delivers easy upgrade paths
• Compatible with business Video conferencing
• Easily scaled to each business needs and to each employee.